Avaya Contact Center

Avaya Contact Center Solution is a comprehensive multi-channel communications suite . Avaya Contact Center provides businesses the ability to integrate voice, e-mail, fax and SMS communication channels into a single contact center solution and manage the entire customer interaction lifecycle. By linking multiple sites together into one cohesive contact center, Avaya Contact Center Solution can enable businesses to provide superior customer service, and at the same time increase productivity and, ultimately, profitability